Privacy Notice — CSC Labs

Uses and disclosures that do not require your permission

We may use and disclose health information about you for treatment, payment, or health care operations without your special permission.

Treatment. We use prescription information to prepare vision correction products for you.
Payment. We use and disclose health information in order to bill and collect payment for the products and services we provide.
Health care operations. We use and disclose health information as necessary for our administrative and business functions.

Other disclosures permitted without your permission

In certain circumstances, the law permits or requires us to disclose health information without your authorization, including:

When state or federal law mandates that certain health information be reported
For public health purposes
To law enforcement, in the circumstances the law allows
In the course of judicial and administrative proceedings
In connection with worker's compensation matters

Uses that require your authorization

Any other use or disclosure of your health information requires your signed authorization. You may refuse to sign an authorization, and if you do sign one, you may revoke it in writing at any time — except to the extent we have already acted in reliance on it.

Your rights

You have the following rights regarding health information we maintain about you:

Request restrictions. You may ask us to restrict how we use and disclose your health information.
Request confidential communications. You may ask us to communicate with you by alternative means or at an alternative location.
Inspect and copy your records. You may access and obtain a copy of your records, generally within 30 to 60 days of your request.
Request an amendment. You may ask us to amend information you believe is incorrect or incomplete.
Receive an accounting of disclosures. You may request a list of disclosures we have made in the previous six years.
Obtain a paper copy. You may request additional copies of this notice at any time.

Changes to this notice

We reserve the right to change our privacy practices and the terms of this notice, as permitted by law, and to make the revised practices effective for all health information we maintain.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us, or with the Office for Civil Rights of the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.

Contact

To exercise any of the rights described above, or to ask a question about this notice, contact us at:

CSC Labs, 180 Westgate Drive, Watsonville, CA 95076
Telephone: 800-288-2721
Fax: 800-888-3291